Troubleshooting
Chromebook is frozen
Once in a while, Chromebooks may freeze and require a refresh.To do this, hold the refresh (circular arrow on the top row of the keyboard) and the power key at the same time to force the restart.Alternately, holding the power key by itself for several seconds may also force the restart.If neither...
Computer screen locks during presentations
There is a policy on all district computers that forces them to lock after 30 minutes of inactivity.This is a security feature to prevent unwanted access to your account and cannot be changed individually.However, any movement of the mouse, keyboard, or touch to the Smartboard will reset the 30 m...